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FAQ

How do I place an order?

Browse the products, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information to complete the order.

Do I need an account to make a purchase?

No, you can shop as a guest. However, creating an account lets you track your orders, save your preferences, and enjoy a faster checkout experience.

What payment methods do you accept?

We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets like Google Pay and PhonePe.

How do I know my order is confirmed?

Once your order is successfully placed, you’ll receive an order confirmation via email and/or SMS with all the order details.

Can I cancel or modify my order after placing it?

Orders can be canceled or modified only before they are shipped. You can request changes by contacting our support team as soon as possible.

How long does delivery take?

Standard delivery usually takes 3–7 business days, depending on your location. Estimated delivery time will be shown at checkout.

How do I track my order?

After your order is shipped, a tracking link will be shared via email or SMS. You can also log in to your account to view order status.

What is your return policy?

We accept returns within 7 days of delivery if the product is unused, in original condition, and with original packaging. Check our return policy for more details.

How do I request a refund?

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.

Are there any shipping charges?

Shipping charges are calculated based on the delivery pin code and the weight of the product. The applicable charge will be shown during checkout before you confirm your order.